Reviews

Excellent service many thanks

Usually you might look for a security company that just does the job well invoices and the no follow up.But when I met the Team at Incognito Systems I realised I had found so much more.Not only did I find an organisation that would deliver I also found individuals with personality, professionalism and compassion.When ever I work with or have a company carry out work for me I always look for like minded people who I can communicate well with and they need to be open, honest and have a high standard of work.Be it Alarms or CCTV with Incognito I know I am in safe hands.Crisyn and the team have been amazing to have at the end of the phone. It’s like my 4th Emergency number.We have worked on a fair few jobs together over the years now and Incognito have looked after many of my customers also.Thank you so much and I look forward to the next team up.

From calling to make the appointment and the job being completed the service provided was excellent.The guys came exactly when they said. They were very courteous and got on with job promptly and kept me informed all throughout. They took the time to talk me through the system. I will definitely use them again and highly recommend Incognito Systems Limited.

Would highly recommend this company,the service was brilliant had an alarm malfunction just as we were about to go on holiday and someone was there within hours to sort it.Wouldn’t use anyone else.

I would highly recommend incognito systems. They provided a new alarm and a new camera. Highly satisfied with their work. Great team.

Brilliant service and generosity from the guys at incognito. Thank you from all at Barton Seagrave Cricket Club. Support local!!!

Recently our CCTV cameras had been going offline for no apparent reason. The system is HIK Vision so I rang Incognito Systems Ltd as they fit these systems. I spoke with Andrew on Monday to describe what was happening. He said he could call on Wednesday morning to have a look at the problem.When he arrived he diagnosed a couple of wiring problems from the router via a connecting block to the first node placed in the hall. Also a TP Link extender was not situated in the correct position. After setting everything up, including the doorbell everything worked perfectly. When I asked Andrew how much I owed he said leave it until after the weekend to see if the problem recurs. As the cameras have been online since the wiring modification I rang today to tell Andrew the good news.I was very impressed with the excellent service that Incognito offered and would have no hesitation in recommending them for any CCTV or Internet related problems. Andrew sorted our problem, which, has now given us peace of mind knowing the cameras are functioning reliably again and not going offline.Incognito (Andrew) l will certainly be calling again if I have any further CCTV issues.David Whiting, Brixworth.

All sorts of security cameras and systems

Always really helpful and very responsive. Thank you very very much.

Top lads. Prompt service. Great install.

Andrew Webster steered us very efficiently through our system

Came and fitted a camera system at my house and Crisyn was absolutely amazing, very helpful and knowledgable. Very good job 👍🏼

Always great friendly service

Great service they see it through to the End and make sure you happy with everything

Very prompt response and very helpful on the phone. Happy with the service and repair. Would defintely use again

very reliable , professional

Have used incognito for many years. I’ve always had good service, always reasonably priced and always happy to help in any way they can, if you want to support small local businesses, this is one that you must use once again, thanks, Andy and Crisyn for the great service cheers Tom

I had an issue with one camera not working due to heavy rain and they came out the same day to rectify it

Fast response to call for assistance and professional service. I’ve had my system for over a year now and I'm very pleased with it. It’s very good quality for the price.

Great advice and service from Cris and his team with the installation of my feature wall tv and motorised mounting. Much appreciated

Incognito systems came to my property to wire in my new internet connection and the relevant switches.Did a great job as always.Would highly recommend.

I had an issue with my cctv system , the guys came out and dealt with it very quickly and efficiently

Your operatives were professional, works were tidy and cleanly delivered, with minimal inconvenience. The system supplied is flexible and easy to use; wouldn’t hesitate to recommend Incognito Systems

Absolutely superb service once again!!

Great service at short notice with an alarm problem

Great guy very helpful, did everything right. Very polite, and professional. Would definetly recommend this company. Top man.👌👌

Great company, great lads. Very professional and top quality.CCTV system and alarm is perfect for our needs.

Excellent service provided by Incognito Systems. Andy and Jim were extremely professional and personable. The alarm systems they fitted are of high quality and are good value. Would definitely recommend.

Excellent and very grateful to Andrew for fixing the TV aerial while up the ladder to service the alarm.

Fantastic guys who are respectful and polite and great banter I would recommend them to anyone

Altogether a most satisfactory installation. I was impressed by the experience and professionalism of the company from the first quotation visit ,the swift attention to the job through to the hand-over. The system was most sensitively positioned and neatly fixed. Great job!

Really great team of guys, we used Incognito to fit extensive CCTV and alarms systems both internally and externally across multiple business sites.Having done comparisons, the prices are always the best. Some companies only seem to quote for the kit and not installation or missing the vital cabling parts of the job, but incognito includes the lot so you don't get any nasty surprises.CCTV is all connected via a single app, and similarly the Alarm systems alert for as much or as little as you like (I get alerts on my phone for entry, exit, and alarm going as I like to keep a close eye on things), so you can literally see when someone has entered the building and disabled the alarm, and then look on the CCTV app and see who it was!Being all integrated into one app on the phone makes it really easy to administer and it's a godsend when you don't have to get out of bed and drive into a site when the alarm is set off by the cleaner :)

I had a problem with some cctv cameras . Crisyn and his team responded quickly and effectively even going out of their way to help me in Sheffield remotely. There's only one place I'd go when I need help in the future with CCTV and security.

Incognito Systems installed CCTV cameras and ethernet network in our house. Crisyn and his team were very professional, knew what they were talking about, helpful from the initial consultation, through the quote to the actual job. The delivered work is top quality, can't wait to work with them again soon for the home alarm installation.

Amazing from start to finish! Great initial consultation from this local firm where we discussed options and what security products would work best for our requirements and situation. Fitting brought forward due to another customer cancellation- win win for us! Super bunch of guys that fitted the system and showed us how to work once install completed. Wouldn’t hesitate to recommend or use again! Priced right too. 5+ 🌟s.

Great services and friendly professional team, they also have a sister company, ASTV that do satellite, TV aerial, audio, smart homes and alarms. Incognito systems.co.ukAnd aerial services.tv