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How to Choose Between Home Security Companies Near You

When you upgrade your home security system, you’ll undoubtedly want equipment that is up to scratch. However, you’ll also want to make sure that the company you choose is reputable, trustworthy and cost-effective.

So, how do you choose between home security companies near you? In this article, we’ll discuss how to go about choosing a home security company to help you protect your property. We’ll dive into the main factors you should be looking out for, so you can ensure you get the best service for your money.

Available products and services

Before deciding on a company, you’ll need to assess the products they have on offer, and whether they align with your home security needs. Some of the most common areas to look for include:

  • Intruder alarms – These are the most basic form of security, but no less valuable. Intruder alarms are a clear deterrent for would-be burglars, letting them know that they won’t go undetected and alerting anyone nearby to a break in.
  • Video surveillance – Also known as CCTV, video surveillance is a security staple nowadays. Modern systems allow you to monitor your property remotely and can even alert you to unusual activity by sending a notification to your smartphone.
  • Security systems – A security system is a comprehensive setup that covers all bases for your home. It includes alarms, cameras, sensors and more – all integrated to protect your property.

Installation and expertise

When you upgrade your home security system, you won’t want to take any chances with installation. Most modern home security systems will require a professional touch to get everything set up properly, syncing all the devices and ensuring everything’s in order.

A reliable, reputable home security company will always have your best interests at heart. They’ll inform you of the best areas to install the equipment, as well as recommending what equipment you need to keep your property safe. If a company doesn’t offer this service or tries to sell you products that you don’t think are necessary, it’s best to avoid them.

Choosing a company that will install every aspect of a home security system is helpful, as you’ll have all bases covered. There will be no need to hire multiple contractors to install different pieces of equipment, which will save you money and eliminate hassle.

It’s also important to check the qualifications of the staff employed to install your new home security system. This can include City & Guilds qualifications and training to work at height.

Budget

While you will obviously need to take your budget into consideration, it’s not always worthwhile going for the cheapest option. While you might save money in the short term, you could end up spending more in the long run.

With services like home security installation, you often get what you pay for. If you opt for a super-cheap company, you run the risk of receiving poor-quality equipment, installation, and customer support.

In some circumstances, budgetary restrictions can limit your available options. In this case, it’s worth looking at customer reviews for the companies in your area.

Reputation and reviews

It’s all good hearing the positive things a company has to say about itself, but only if the sentiment is backed up by customer reviews. With online platforms such as Google Reviews and Trustpilot, it’s never been easier what other people have to say about a company.

When reading customer reviews, it’s important to take each score with some context. For example, a score of 4.6/5 from 3,500 reviews is usually more valuable than a score of 5/5 from three reviews. Sample size should always be considered, and one bad review out of hundreds doesn’t mean you should disregard the company.

Licensing and accreditation

Another important factor to look out for when choosing a home security company is whether they are fully licensed and accredited. This not only proves the credentials and legitimacy of a business, but can also show that they’re aligned with local police and fire authorities.

One of the main accreditations to look out for is CTSP registration. This stands for Certified Technical Security Professionals, which covers a range of disciplines:

  • Access control
  • Closed-circuit television (CCTV)
  • Intruder alarms
  • Fire alarms

The CTSP Register is publicly viewable, so it’s worth having a look to see if your local home security company is part of the list.

Other accreditations for home security companies that you should be looking out for are:

  • National Security Inspectorate (NSI)
  • Security Systems and Alarms Inspection Board (SSAIB)
  • UKAS Security Sector Accreditation

Customer support

Modern-day security systems are usually very reliable, but as with any technology, there’s a chance of malfunction. This can put your property at risk and leave you feeling vulnerable. That’s why you need to know that if something goes wrong, you’ll have support on hand to help you.

Choosing a company that has a reliable customer service phone line is vital. You don’t want to be having to explain your issues over email. If the company sends out staff to fix your problem free of charge, that’s even better.

Choose Incognito Systems to protect your property

With industry-leading equipment and expertise, Incognito Systems is the go-to home security company for Northampton and the surrounding areas. We are CTSP-registered and have established approval from a long list of leading security manufacturers.

We don’t do the hard sell, pushing equipment that you don’t want or need. Instead, our friendly team will listen to your requirements, assess your home, and recommend the right solutions to protect you and provide complete peace of mind.

From burglar alarms to CCTV cameras, all our home security equipment is tested in-house – often on our own homes. So, you won’t be leaving anything to chance with Incognito Systems on your side. Contact us today to talk about your property and arrange a quote.

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